Beware of who is talking to you via Facebook Messenger – especially when the interlocutor seems to be on network teams social. Right now, the chatbot scam campaign is targeting page owners. The procedure is the same each time: the victim receives an email informing them that one of their pages “will soon be removed due to non-compliance with Community Standards.” The message continues: “If there is no response within 48 hours, the page in question will be automatically deleted. You can appeal this decision by visiting the dedicated messaging service at support via link below.” After all, under these words there is a link with the mention of “Appeal against the decision.” When the user clicks on the link, they are redirected to their Facebook Messenger inbox and a new dialog opens.
Beware of chatbots reporting issues on pages you manage.
The interlocutor then hides their malicious dimension by adopting a name like “Page Support,” according to Trustwave. The conversation is then led by a chatbot that replies automatically. The account linked to the chatbot is linked to the mention of “Very fast responses”. When a user visits the corresponding account page, several clues give out that this is not an official account. For example, the address of the page itself, the absence followers or messages. However, many victims may fail to verify this and end up clicking on the link offered by the chatbot. The link in question redirects them to a Facebook-branded phishing page. The page in question asks them for the email address, first and last name, page name, and phone number associated with the account. Once the victim confirms, a popup asks the user to confirm the request by entering son facebook password. After that, another phishing page with a copy from Facebook initiates the submission of the 2FA code for use. unique on a smartphone. If the user enters the code he received via SMS, he is then redirected to the page of the real Facebook site with information about an alleged violation of the rules against their page. The entire attack is automated and the actual exploitation of the stolen accounts does not occur immediately. In order for the victim to forget that something strange was supposed to allow the hacker to take control of son Facebook account. To protect yourself, you need to know comment Facebook notifies data subjects of problems on the pages they administer. Read also – Facebook – this hint allows you to find out if your account has been hacked Everything really happens via page notices, and under no circumstances is the interested party invited to the discussion via Email address. Appeal of the decision you dispute always goes through the Facebook menu: Go to the arrow in the top right corner of the Facebook page (on PC and Mac) Go to Settings & Privacy > Preferences. dedicated to messages support Facebook, open the post related to the issue on your page. Click “Request review” or “Disagree with decision” depending on what appears.
